Privacy policy

Draft for owner and legal review. Last updated November 2026.

What we collect

• Information you send us: name, phone, email, vehicle year/make/model, your description of the problem and preferred times.
• Calls: if you call and our virtual assistant answers, we keep a summary and transcript of the call so the team can follow up. The assistant tells you it's a virtual assistant.
• Basic, anonymous website usage events (for example, that a call button was tapped). We don't use advertising cookies on this site.

How we use it

Only to respond to your request, schedule and perform service, and follow up about your repair. If you separately opt in, we may send occasional service reminders. You can opt out at any time; reply STOP to any text.

Sharing

We don't sell your information. Service providers that help us run the phone, text, email and website systems process it on our behalf, under agreements that limit how they use it.

Retention & your choices

We keep records only as long as we need them for service and legal purposes. To see, correct or delete your information, contact amersautorepair1701@gmail.com or call (302) 384-7459.